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Live Operations Analyst at a Transport / Logistics Company – MacTay Consulting

View job recruitment details and other new job vacancies at a Transport / Logistics Company – MacTay Consulting

MacTay Consulting – Our client, a Transport / Logistics company, is recruiting to fill the position below:

Job Title: Live Operations Analyst

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

  • The Live Operations analyst works in the Operations team to support the monitoring, and tracking of trips ensuring the right information is presented to the drivers that can aid 100% operational excellence, to deliver a smooth experience for our customers.

Role Attributes
Process Orientation:

  • Learn the company’s processes and execute tasks according to the stated processes.
  • Support the Operations Specialist in managing business processes.
  • Research ways to improve processes and document the research for the Operations Specialist’s approval.

Communication:

  • Prioritize the use of organization/s approved channels for communication of official information.
  • Write clear, understandable, error-free, and concise emails and documents.

Time Management:

  • Completion of assigned tasks within agreed timelines.

Key Responsibilities

  • Confirm and provide drivers with the appropriate manifest where the driver may have technical issues or smartphone issues.
  • Update trip live locations on the approved channel
  • Monitor vehicle movements using the tracking platform.
  • Ensure that drivers start and end trips as appropriate.
  • Update trip records on the appropriate dashboard
  • Track performance of drivers on the routes assigned and update bonuses cared as appropriate.

Job Requirements

  • A Degree in Transport Management, Operations Management, or any related discipline
  • Minimum of 1 year experience in a similar role
  • Excellent communication skills
  • Ability to work methodically and meet deadlines.
  • Strong analytical and organizational skills

Salary
N75,000 NET plus other benefits.

Application Closing Date
16th March, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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