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Engineer, Service Performance at 9mobile Nigeria (2023 Job Recruitment)

View year 2023 recruitment details and other new job vacancies at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Engineer, Service Performance

Job ID: IRC5080
Location: Abuja

Job Summary

  • Monitoring, reporting and analysis of network key performance indicators.

Principal Functions

  • 24/7 real-time monitoring of network key performance indicators
  • Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
  • Flagging of degraded network key performance indicators for resolution
  • Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
  • Tracking and reporting of KPI for new technical features and equipment deployment
  • Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
  • Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
  • Generation of OPCOM reports and other network reports
  • Support reconciliation of KPI figures with 9mobile service providers and customers.
  • Handling periodic and ad hoc reports for Network Operations
  • Perform other duties as assigned by the Head, NOC & BSS.

Educational Requirements

  • First Degree or equivalent in Electrical or Computer Engineering or a related discipline
  • Two (2) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  • Network availability and capacity management
  • Network administration
  • Microsoft Office suite
  • Network Surveillance/monitoring tools(advantage)

Skills:

  • Communication
  • Analytical skills
  • Personal Effectiveness
  • Problem Solving
  • Presentation

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


If you also need 9mobile Nigeria past questions and answers, you can contact us here on Whatsapp to download the PDF material if it's available, this will help you prepare for their job aptitude test or Computer Based Test (CBT). We wish you the best of luck in 9mobile Nigeria year 2023 recruitment exam.

NOTE: If you are a job seeker, do not contact us on WhatsApp to ask us for a job, we may not reply your message because we do not give job in such manner, simply apply for available vacancies from different companies of your choice on this portal for free, but you may contact us for exam materials.

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