Customer Service Representative at Global Manpower Limited

Global Manpower Limited is the outsourcing arm of MacTay. MacTay Consulting is the first and leading management consulting firm in Nigeria providing human resources services to our clients across Africa for over 40 years.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikorodu, Lagos
Employment Type: Contract

Job Description
Include among others:

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices and availability.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.

Requirements

• Candidates should possess OND / HND / Bachelor’s Degrees in Business, Marketing, Economics or related fields with (preferably with Science background).
• 1 – 2 years relevant work experience.
• Experience in sales.
• Understanding of the sales process and dynamics.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to work comfortably in a fast paced environment.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

Salary
N40,000 – N50,000 Monthly.

Application Closing Date
10th December, 2023.