Customer Care Representative at Mshel Homes Limited

Mshel Homes Limited is a real estate development and marketing company incorporated in 2018 with a unique vision to be the leading real estate company in Nigeria, with an outstanding reputation for honesty, integrity and impeccable customer service.

At Mshel Homes Limited our mission is to create a lifetime relationship with our clientele by deliverying property solutions through innovative and technological driven processes that caters to your real estate needs whilst adhering to the highest standards, systems and performance goals necessary to achieving your dreams.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Abuja

Job Description

• Answering all incoming phone calls on the official lines of the company.
• Reply to emails and give responses on all social media platforms.
• Help and assist customers and prospects with complaints and questions via calls, email, and social media.
• Give customers and prospects detailed information about the products.
• Attend to walk-in clients and provide all the required assistance needed.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Meet sales targets by following up on leads and closing deals.
• Assist in any capacity required in relating with the company’s clients and prospects.

Requirements

• Candidates should possess an HND/B.Sc in any field.
• Minimum of three years’ experience as a Customer Care Representative.
• Experience as a sales person is vital.
• Professional certification is an added advantage.

Application Closing Date
Not Specified.