Call Center Agent at Beryl Spring Limited

Beryl Spring Limited is a reputable Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loans.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product.
• Responding to customer queries and escalating accordingly.
• Maintaining accurate, up-to-date customer account information.
• Reporting accurate customer feedback daily/weekly.

Requirements

• Interested candidates should possess an HND, OND or BSc in relevant fields.

Remuneration
N50,000 – N75,000 Monthly.

Application Closing Date
30th November, 2023.